What the frak is Social Media?

Great slideshow here, from the lovely, talented and rarely-limited-by-underconfidence Marta Kagen.

Entrant in the “World’s Best Presentation” contest on Slide, please vote for it if you’re so inclined.

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One Response to What the frak is Social Media?

  1. Eamon says:

    Very interesting and useful slide show.

    For a long time, ad agencies have talked about clients having conversations with customers. Now they have it (with blogs, in particular, I think).

    But how best to use social media to get customers to talk about your brand in a positive way? How should clients respond to social media?

    I know this is a big question and lots of people in the business aren’t too sure at all themselves. Perhaps some readers of this article could post a few ideas. Doesn’t matter if they are ‘incorrect’.

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